Recent two night stay was a real mixed bag. Booked & received a Standard King (overlooking rear of hotel)& room was in pretty poor condition - Leather desk chair worn/ripped, bed base same condition as desk chair, mini fridge outer door falling off of hinges, TV not functioning properly. "Engineering" visited to fix TV whilst we were out of room - despite front desk telling us it was fixed it wasn't. Requested room move & despite being "full tonight" we were allocated Standard King overlooking front of hotel. Room was in perfectly acceptable condition. Breakfast was an assisted buffet - very good quality hot full English including cooked to order eggs/omelettes. Small but decent cold selection. Staff in restaurant were excellent, professional & friendly. Front desk staff that I encountered were ineffective/borderline lazy. I would stay again (its convenient for our purposes) but be wary of room condition/maintenance.