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Home / Hilton / Samuel Ryder Hotel St Albans, Tapestry Collection by Hilton / Report

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👑 noyLegend
Stayed April 2024 · 2 nights
DiamondKing Deluxe→Same room as bookedNo upgrade

Booked King Deluxe (for 2 nights) & received same (highest cat. of room available I believe). Digital key requested, not available though. Upon checkin the front desk offered us 2 bottles of water & explained Diamond breakfast arrangements - it finishes at 9.15 am - ridiculous! Room , although pretty tight for 2 adults, was nicely decorated with all facilities stylishly done & fully working except that the AC wouldn't function on cold setting - reported to FD. Comfy bed, decent bedding & pillows. Quiet with no extraneous noises/disturbances. Our 9am breakfast buffet looked good but was poorly executed, sadly. Dense, rock hard croissants & far too super-sweet bircher muesli. We didn't want any hot items although perhaps should have, LOL. Perhaps we were unlucky. This is definitely not a standard Hilton buffet/breakfast, that's for sure, as the basic ingredients are of higher quality. All-in-all a very nice property with some downsides but on balance we'd happily stay again.

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