- Lounge access
Very pleasant property indeed
👑 Legend67 reports· Member since November 2026
Upgraded on 52 of 67 stays.
28 reports · 21 hotels · 9 countries · 75% upgraded
UpgradedNo upgrade
Very pleasant property indeed
Upgraded at Checkin a couple of levels to a fairly spacious King with large bathroom, all good except AC not working, and it was hot (25c+ & stuffy in the room). Reception claimed AC working so I reluctantly agreed to check again after going out into town - I knew it was faulty & sure enough it still didn't work upon my return. After some huffing & puffing by staff & "The Manager" I was allocated the smallest double with a tiny bathroom. Oh well, the AC worked! Other than that the welcome amenity was either breakfast, 1,000 points or f&b amenity. I chose breakfast. I probably wouldn't return.
Just completed 3 nights here - generally fine but my oh my the M Club (temporarily set up in the lobby) was a zoo every night - Thursday, Friday, Saturday) Breakfast in Goji was OK but a total disaster on the Sunday morning - impossible to get drinks, food running out & generally the experience was awful - chaos reigned! We booked a One Bed M Club Suite & got no upgrade (didn't necessarily expect it) & that room was fine as usual but, naturally I suppose, in the current climate, this hotel is best avoided at weekends.
Excellent stay as always
Pre-upgraded on day of arrival
This is our 2nd stay in 2020 & we received precisely the same Suite as last time. This time we booked an All Inclusive package which is exceptional value. All good.
- Very nice property (bed is a tad hard for us) & pretty decent lounge/breakfast offerings given the circumstances.
Pre-upgraded to Deluxe Pool Access King & then upgraded to Pool access One Bedroom suite (after some service failures). A very good stay (& eerily quiet @ circa 20% occupancy)