Front desk cool & aloof, virtually rude both at check-in & check out. However I was (surprisingly) pro-actively offered a complimentary full breakfast & 2pm checkout. Room allocated was very small with a tiny window but was very quiet & I wasn't in the room much at all so didn't particularly care. Breakfast at Carluccio's was solid with very pro-active staff. Decent stay but front desk could do with some training!
N
noy
👑 Legend67 reports· Member since November 2026
Loyalty programmes
- Radisson RewardsVIPfrom a stay in October 2026
- Hilton HonorsDiamondfrom a stay in September 2026
- Marriott BonvoyGold Elitefrom a stay in May 2026
- IHG One RewardsDiamond Elitefrom a stay in January 2025
Stats
67
stays
109+
nights
54
hotels
4
chains
16
countries
Upgrade success78%
Upgraded on 52 of 67 stays.
Stays by year
- 2020921+ nights
- 20211013+ nights
- 202212
Map of stays
Year
Chain
Country
3 reports · 3 hotels · 3 countries · 67% upgraded
UpgradedNo upgrade