We booked as VIP members after receiving a list of benefits in advance, including early check-in, late checkout, a welcome gift, and a voucher. Unfortunately, none of these were honored during our stay. We arrived around 1 PM and asked at reception about early check-in, but were turned away by an unfriendly receptionist. We had to leave and come back in the evening to check in. The only benefit that was actually provided was free bicycle storage in the underground parking garage. There was no welcome gift waiting in the room, and the promised voucher never materialized either. On the positive side, the hotel itself is attractive and the breakfast was satisfactory. However, based on our experience, there was no noticeable difference between being a VIP member and a regular guest — the promised perks simply weren’t there.