Checked in today at the Sheraton Dubrovnik Croatia. We arrived at 11am. Front desk (Lorena) was very welcoming with a smile and said our upgraded room was not ready yet, she offered us a voucher for a drink/snacks at the restaurant bar until the room was ready. The assistant general manager came to greet us as well, and thanked us for being a loyal Elite, just amazing. While waiting at the bar, Lorena came to us and told us by surprise that they upgraded us to a full suite on top floor. I’m including some pictures of the suite. Sheraton Dubrovnik has an amazing service, staffs are geared toward customer satisfaction and providing top services, and hotel is very clean (or fully renovated). We are very happy to be here. This is the only Marriott in this area. If you visit Dubrovnik, do not hesitate to consider the Sheraton.