- Bottle of wine/champagne
- Welcome gift
The Ritz Carlton Melbourne is a new hotel and as someone that adores luxury and high end design, I fell in love with the hotel. The lobby is on the 80th floor and the views are magnificent. Location -A short easy Uber ride from the airport, the hotel location can't be beat. It is across the street from the Southern Cross train station where many bus and trams also come. Grocery store and Bottle shop across the street. Check In- Speedy check in and we learned were upgraded to a large Panoramic King. We booked with our Stars agent and received free breakfast and $100. resort credit included in our rate. Room- The room was gorgeous and had a sofa, table, chairs and a lovely bathroom with tub and shower. I took a bath with the bath salts they provided. Walk in closet and separate 1/2 bath. We requested an extra mini refrigerator and it was already in the room. Later on, we requested a microwave to heat up some take out and I think they went out and bought one, because it looked new. Our room was on 76th floor. The beautiful cheese plate and the bottle of sparkling wine was a nice touch and we were so grateful. Breakfast - The breakfast at Atria on the 80th floor is a treat every morning. There is a small buffet section with pastries, juice, fruit, cereal, yogurt, salad and then the menu with the hot dishes. You can order whatever you want when breakfast is included. us when we mentioned that we wanted to get an Australian Open cap. He called the store to make sure they still had them. We gave Charlotte, the front desk manager a small gift and thank you note and in return she gave us 2 Ritz caps, 1 Ritz candle and a leather luggage tag. We were overwhelmed. I think the only other stay at a Ritz that can compare is the Ritz Carlton Langkawi. This was one of our best Marriott stays for hard product and service. It has spoiled us for all future stays. 10 Star.