We can't say enough great things about the St Regis Venice. They have made us feel so special and appreciated. Welcome Bellini in our view room. Iced Prosecco and cookie in our room as welcome gift. Met new GM Audrey and she was very nice. All the staff is helpful and friendly. Used NUA and the resort did upgrade on top of that to gorgeous Grand Canal view 1 bedroom 1.5 bath suite. Corner view room. Loved the interior decor and don't miss the old traditional interiors some of the other hotels have. Welcome Amenity was Buffet Breakfast, normally 45 euro per person. Nice selection of buffet foods and 1 item off the menu included. Great location and walkable to all sites. Easy access from train station using Water Bus. Upscale shopping and Piazza San Marco are easy walking distance. At 5:00 pm everyday, they carry out the St Regis tradition of sabrage. My boyfriend did a great job of sabering. Raissa, our butler gave us the cork and framed photo. Our departing gift was a beautiful espresso maker and Italian cookies. Best stay !