- Welcome gift
- Late checkout
Autograph Collection Great elite recognition. Amazing resort. Awesome upgrade from studio booked with 240K points to 1 bed oceanfront with full kitchen. Took the advice of one Insider to call prior to arrival after our SNA was denied. Kudos to Danielle for granting upgrade after tiny amount of push back. Welcome Amenity- we chose $30. F&B credit per day and had amazing breakfast every morning. Taro french toast, banana mac pancakes, loco moco. Chef Sam Choy inspired menu. Had ahi dinner one night. Late check out at 4 pm. Daily tidy housekeeping. Text for requesting shampoo, towels etc. Friendly service. Gift basket, chocolates and water upon arrival with leis. #bestpool voted best in America. Walk or short 3 min drive to Sheraton beach. Walk to The Shops at Kukui'ula for dining and retail. Excellent service, great stay on the sunny side of the island. Close to airport, Costco, grocery stores. Koloa Town has aloha spirit. Beautiful coast line. Andy Evers, GM runs an amazing resort. We will return, great use of points for $800 per night room.