Recent two night stay was a real mixed bag. Booked & received a Standard King (overlooking rear of hotel)& room was in pretty poor condition - Leather desk chair worn/ripped, bed base same condition as desk chair, mini fridge outer door falling off of hinges, TV not functioning properly. "Engineering" visited to fix TV whilst we were out of room - despite front desk telling us it was fixed it wasn't. Requested room move & despite being "full tonight" we were allocated Standard King overlooking front of hotel. Room was in perfectly acceptable condition. Breakfast was an assisted buffet - very good quality hot full English including cooked to order eggs/omelettes. Small but decent cold selection. Staff in restaurant were excellent, professional & friendly. Front desk staff that I encountered were ineffective/borderline lazy. I would stay again (its convenient for our purposes) but be wary of room condition/maintenance.
noy
👑 Legend67 reports· Member since November 2026
Loyalty programmes
- Radisson RewardsVIPfrom a stay in October 2026
- Hilton HonorsDiamondfrom a stay in September 2026
- Marriott BonvoyGold Elitefrom a stay in May 2026
- IHG One RewardsDiamond Elitefrom a stay in January 2025
Stats
Upgraded on 52 of 67 stays.
Stays by year
- 2020921+ nights
- 20211013+ nights
- 202212
Map of stays
3 reports · 3 hotels · 2 countries · 67% upgraded
UpgradedNo upgrade